CJCM and IT

Webmasters….if you haven’t backed up your databases yet….stop reading this now and go to your control panel and perform the backup at once. And remember to do that every day if your website contents change all the time.

I have just recovered from one of my biggest shock in my life. I was working in mySQL database control panel. I wanted to do some cleaning up of the databases because there are quite a few junks in there due to some testings previously.

Thinking I was deleting one of those junk databases, I clicked ‘Yes’ to confirm the deletion and after it’s done then only I realized I had accidently deleted a live database used for one of my directory website.

I couldnt describe the inner feeling I had 30 minutes ago. I just didnt know what to do. I remember in the TOS with my webhosting company that backing up my databases is my own responsibility and that the backup done by the webhosting company is for their own disaster recovery purpose. I was doomed…..all I was thinking was how dumb and stupid of me for not double checking what I wanted to delete and double dumb and stupid for not performing a regular backup.

Out of desperation, I called the mobile number of the support center for the web hosting company and I explained to the support engineer my predicament. Eventhough the company is not in anyway obliged to do the restoration for me especially that I have no backup, he promised me to try to help me to restore the database as of yesterday. He has asked me to report the incident through the support website which I promply did, mentioning that I have talked to him about this incident.

Guess what, within less than 10 minutes of my sending the incident ticket, my database was fully restored as at last night 1.00am. I quickly checked the website content and I was so happy that I didnt lose much content as a result of that. In fact, I dont think I lose any content at all..I need to check that later to reconfirm…for now I have to tell this story first while it is still hot.

I cant describe how grateful I am for the fast and efficient services provided by Internet-Webhosting.com. This is not the first time the engineers at Internet-Webhosting.com have impressed upon me. On many occassions before, I found their support and services, from sales to post technical support, have been nothing less than excellent. I never had to wait more than two hours to get resolutions to any problem I had with regards to webhosting technical stuffs. The guys at Internet-Webhosting.com are simply terrific and helpful.

I hope they will continue to provide excellent services to all their clients the way they have reponded to my needs….I wish Internet-Webhosting.com all the very best in their business endeavour. Continue doing what you are already doing and I can assure you have me as your client….forever?

And hey…did I mention that the webhosting packages offered by Internet-Webhosting.com are also very competitive, if not one of the cheapest? Go and check it out and I am sure you wouldn’t be disappointed. I have registered for three domains inclusive of web hosting packages at Internet-Webhosting.com. One more new domain needed, I think I better go for reseller plan….:)

Phew…..Internet-Webhosting.com made my day.